Privacy Policy

Effective November 5, 2026. TopNote is run by Montana CO.,Ltd ("we"). This policy explains what we collect, why, how long we keep it, and your choices.

What we collect

• Account: your mobile number (to send a sign-in code), nickname, birth date, gender, what you're looking for, and area.
• Photos: the profile photos you upload. Other members see them only after you both agree following a call.
• Face check: short selfies you take to show you are the person in your profile photos. See "Face check (biometric data)" below.
• Calls: who you talked to, when, and for how long. We never record or store what is said.
• Choices and reports: your in-app choices (for example "+3 min", photos, number swap), reports, and blocks.
• Purchases: receipts from the App Store or Google Play. We never see your card details.
• App use: screens you open and taps, and low-quality screenshots of app screens, kept for 30 days to find and fix errors.
• Device: push token, device type, app version. On iPhone, an advertising ID only if you allow tracking.

Face check (biometric data)

To keep fake profiles out, we compare your selfies with your profile photos using Amazon Rekognition. We do this only with your consent, given in the app before the check. We use the result only to confirm it's you. We don't sell or share it, and we don't use it for anything else. Selfies are deleted after the check. If the automatic check can't decide, one selfie or a short video is kept for a staff member to review and is deleted when the review is done. All face-check data is deleted when you delete your account.

Why we use it

To run the service (sign-in, matching, calls, reveals), to keep members safe (reviews, reports, preventing repeat abuse), to process purchases, to fix errors, and to measure our ads.

Who we share it with

Other members see only what you agree to reveal. We use these service providers to run TopNote: Supabase (database and storage), LiveKit (voice calls), Twilio (sign-in texts), Amazon Web Services (face check), Apple and Google (payments, push), Meta and TikTok (ad measurement, only as allowed by your device settings). We share data with authorities only when the law requires it. We do not sell your personal information.

How long we keep it

We keep your data while your account is open. When you delete your account, we delete your profile, photos, and face-check data. Records of reports and bans are kept for up to 3 years to stop banned people from coming back, and purchase records are kept as the law requires.

Your choices

You can hide verifications, change photos, block or report anyone, turn off push and tracking, and delete your account anytime in the app (My info → Delete account and data). To ask about, get a copy of, or correct your data, email support@zzend.app. California residents and residents of other states with privacy laws may have additional rights, and we honor them for all users.

Age

TopNote is for adults 18 and older only.

Where data is stored

Your data may be processed in the United States, the Republic of Korea, and other countries where our providers operate.

Changes

We will tell you in the app before important changes take effect.